$1 billion worth of United Airline’s market value gone – what you can learn from its incident response

$1 billion worth of United Airline’s market value gone – what you can learn from its incident response

This incident started with the United Airline overloaded a flight from Chicago to Lousiville. So, they had to ask for volunteers to take a later plane. Because no one wanted to do so, the airline randomly selected 4 passengers. While one chosen passenger refused to leave, the security officers wrestled the man out of the seat and dragged him down the aisle…

Very soon, the videos captured from the scene and numerous emotional comments were flooding social media sites. United Airline CEO apologized for the overbooking and this incident on Monday. However, people from everywhere are still condemning the airline. As a result, the company lost about $1 billion worth of the market value on Tuesday.

So, as someone in the Cybersecurity field, what can you learn from this breaking news?